Frequently Asked Questions
What does it cost?
How much a particular crime scene cleanup job costs, depends upon a number of factors. The most significant of which are how many technicians will be needed, how long it will take and the amount of waste which needs to be disposed of. We will need to see what exactly is involved before we can tell you how much it costs. Think of it this way, if you have a problem with your car or a home repair which needs attention you get a quote from a professional. This is similar. One thing to keep in mind, our services are often covered under your home owner insurance policy.
How fast can you be there?
Our response time is usually on the order of two hours or less.
Do I have to pay for this service or will the police?
Cleanup of this type of incident is almost always the responsibility of the home owner. However, almost all of our trauma scene cleanup services are covered under the homeowner’s insurance policy. Often the family will owe nothing, or just a basic deductible. Our Claims Department can help establish an insurance claim. We work directly with insurance whenever possible, supplying the necessary documentation to speed up the process.
Are you qualified to perform this type of cleaning?
All of the technicians are O.S.H.A. (Occupational Safety Health Administration) bloodborne- pathogen certified, bonded, properly insured.
Where are you located?
Our main office is in Wisconsin, but we have satellites all over the country. So our services are available throughout the United States.
Where does all the waste go?
Various licensed medical waste disposal companies across the nation are used to ensure compliance will all regulations regarding proper disposal.
Can’t I just have my employees clean up the blood?
Your employees can only clean up blood, bodily fluids, biohazard, or infectious waste if: 1)They have been formally trained in blood borne pathogens 2) You have a written blood borne pathogens plan. 3) Have personal protective equipment available. 4) Have been offered hepatitis vacccine with a follow up visit. 5) Provide them with proper method to remove, store, and legally dispose of biohazardous waste. Only after these steps are met, can an employee clean a biohazard scene.